Shipping Policy


We know you’re excited about getting started on your new skincare treatment system or that fabulous new skincare product. That’s why we make shipping easy, affordable and fast!

We offer:

  • FREE Standard Shipping on all U.S. orders over $25

All orders must be placed before 1 p.m. EST, otherwise they'll be shipped the next business day. Weekends and holidays don't qualify as business days.

FREE shipping offers apply to: domestic U.S.  (United States) product orders only.

For shipping questions not answered on this page, please contact us at: or by phone.

Our Shipping Options:

United States, Contiguous

Shipping Method Price Delivery Time
Standard (over $25)      FREE 5-10 business days
Standard (under $25) $4.95 5-10 business days
2-3 Day Priority $12.95             2-3   business days
USPS 1-2 day express / Contiguous U.S. Only  $29.95 1-2   business days

Alaska, Hawaii and all U.S. Territories, PO boxes and Military APO/FPO addresses

Shipping Method Price Delivery Time
Standard (over $25)      FREE               5-10  business days
Standard (under $25) $4.95 5-10  business days
2-3 Day Priority $12.95  2-3    business days

Canada   Note: Sorry, but we no longer accept any international orders, including Canada, except under certain circumstances and at our discretion. 

Shipping Method Price Delivery Time
USPS Standard             $USD 5-10  business days
USPS Priority $USD 3-7    business days


          Note: Delivery times are estimated & not guaranteed

International   Note: Sorry, but we no longer accept any international orders, including Canada, except under certain circumstances and at our discretion. 

Shipping Method Price Delivery Time
USPS Standard Intl       $USD      10-15 business days
USPS Priority Intl $USD 7-10 business days


          Note: Delivery times are estimated & not guaranteed

          Credit cards are accepted for the U.S. and Canada only. All other clients from eligible countries must pay by using PayPal.

*Estimated quotes. See actual/exact shipping quote in cart at checkout



Out-of-Stock Items- If an item ordered is out of stock, you will be notified by email. You'll then have the option to wait until your item is in stock via backorder or you may cancel your order.

Unavailable or Incorrect Orders-
All orders are subject to change/cancellation by Skin Trends based on incorrect prices, specifications and/or availability of product.

Order Processing- 
Credit cards are charged upon order placement. Orders are processed in our system within four hours. Orders can't be canceled or modified once they're processed. Orders placed on weekends or holidays will be processed on the next business day. If for any reason, we're unable to fulfill your product order, we'll immediately refund your credit card and advise you of your order cancellation.

Correct Shipping Information Requirement-
Incorrect shipping or billing information to an alternate or wrong address entered by a user/purchaser may result in shipping delays and additional shipping charges to the user/purchaser. Refused packages and/or packages that can't be delivered for the reasons listed above will result in user/purchaser being charged a $20 “non-deliverable” fee or it will subtracted from any refund due.

Product Delivery-
It is reasonable to assume that all (United States) standard delivery orders can be expected within seven to 10 business days. We're in Tampa, Florida, so orders shipping closer to the East Coast will arrive sooner, while orders closer to the West Coast are likely to arrive later. All delivery times are estimates and the shipping carriers we use ultimately control delivery. Skin Trends isn't responsible for any delays in delivery that are beyond its control, such as acts of God/nature, transportation issues, carrier labor strikes and/or material loss. Unreceived orders must be claimed within 10 business days of USPS provided delivery tracking date.

DOT-restricted Products-
The U.S. Department of Transportation doesn't allow certain items to ship via air freight. Items that are flammable and/or pressurized such as deodorants, hairsprays, fragrances and other combustible products must ship via ground shipment/delivery means only.

Skin Trends can't and won't ship DOT-restricted products to military addresses, international addresses, Alaska, Hawaii, all U.S. territories or any address that requires delivery by air freight.

Other Shipping Restrictions-
Some product manufacturers have restrictions on where products can be sold. In these cases, Skin Trends strives to set our systems to restrict the option to purchase an item based on your location. If we can't ship you an item, we'll inform you by email.

Orders over $100 being shipped to an address other than the billing address- Risk of items being stolen or lost are too great. Orders must be paid using PayPal, in order to ensure Buyer/Seller protection. 

International Shipping-  Sorry, but we no longer accept any international orders, including Canada, except under certain circumstances and at our discretion. Many of the manufacturers we represent don't allow us to ship internationally. So, we only process/ship products that we are allowed to sell by phone and at special request. We reserve the right to refuse any order.

In the event that we do ship to you: Credit cards are accepted for the U.S. and Canada only. All other clients from eligible countries must pay by using PayPal. See list of ineligible countries below. International shipping means added costs and potential time delays. All orders shipped outside of the U.S. are subject to Customs inspection. The destination country calculates Custom fees and/or taxes due. International users/purchasers of Skin Trends products are responsible for any and all Customs fees and/or taxes. Fees are based on “total declared value,” which will be printed on your product-packing list. Itemized pricing of your purchase is available at checkout or in your user profile/information. Packages sent to the U.K. might also incur a Royal Mail handling fee.

On occasion, some countries' Customs Inspectors may hold packages for any reason they deem appropriate. We're unable to track these packages until 30 days after the original shipping date.

Any packages refused and sent back to Skin Trends will not be refunded. Reshipping will cost additional fees/charges.


Skin Trends doesn't ship to the following countries-

  • Afghanistan
  • Bosnia/Herzegovinia
  • Croatia
  • Cuba
  • Egypt
  • Ghana
  • Hong Kong
  • Indonesia
  • Iran
  • Iraq
  • Jordan
  • Liberia
  • Libya
  • Macedonia
  • Malaysia
  • Mexico
  • Myanmar
  • Montenegro
  • Nauru
  • Nepal
  • Nigeria
  • North Korea
  • Oman
  • Philippines
  • Romania
  • Saint Kitts and Nevis
  • Serbia
  • Somalia
  • Sudan
  • Syria
  • Thailand
  • Tunisia
  • Turkey
  • Vietnam
  • Yugoslavia
  • Yemen
  • Zimbabwe

Note: Skin Trends reserves the right to decline an order/shipment to anywhere in the world. Some countries may not be listed. observes the following holidays:

(Skin Trends doesn't process or ship orders on holidays/weekends)

  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas
  • New Year's Day
  • Day after New Year's Day

Skin Trends
reserves the right to change these policies at any time. Please check this policy and other policies on our site periodically for changes. 

Policy implemented: May 1, 2012